Returns, Refunds, and Exchanges. The Company will refund the purchase price of Product or exchange pursuant to the following
- If the Customer is not completely satisfied with the product which he or she purchased, he or she may send to the Company the unused portion of the product within thirty (30) days of the original purchase date and the Company will refund 100% of the purchase price (less shipping and handling). If the product is returned after the thirty (30) day period, no refund will be given.
- All shipping or courier costs for the return of Product will be borne solely by the Customer unless otherwise prohibited by law. Any damage or loss that occurs to the returned Product during shipping will be the responsibility of the Customer.
- The Company will exchange Product if the Product is damaged in shipment, incorrectly sent due to a Company error, or of substandard quality. However, when an exchange is not feasible, the Company may refund the amount of the returned Product. If Product is damaged or defective, Customers should contact the Company within ten (10) days of receipt of the order.
- Affiliates and Brand Ambassadors will be bound instead to the Independent Brand Ambassador Terms and Conditions found on the Brand Ambassador program page.